What Does AppleCare Cover?

Hardware Coverage: Repairs and Replacements

One of the primary benefits of AppleCare is its extensive hardware coverage. With AppleCare, you can receive repairs and replacements for your Apple device if it experiences any hardware failures or defects.

AppleCare covers all hardware components included in your device’s original packaging, such as the battery, screen, keyboard, and motherboard. If any of these components fail due to defects in materials or workmanship, Apple will repair or replace them at no additional cost to you.

AppleCare also covers any accessories that come with your device, such as the power adapter and cables. If any of these accessories fail due to defects, you can get them replaced as well.

It’s important to note that AppleCare does not cover accidental damage, such as drops or spills. For that, you’ll need AppleCare+ (which we’ll discuss in more detail in a later section). However, if your device experiences any hardware failures or defects during the coverage period, you can count on AppleCare to provide the necessary repairs or replacements to get your device back up and running.

Software Support: Technical Assistance

In addition to hardware coverage, AppleCare also provides software support for your Apple device. If you encounter any issues with the software or operating system of your device, you can get technical assistance from Apple experts.

This support includes help with setting up your device, troubleshooting issues, and resolving software-related problems. You can get assistance over the phone, through email, or via online chat with an Apple representative.

AppleCare also includes support for Apple’s own software, such as macOS and iOS. If you have any questions or issues with these systems, you can get help from Apple experts who are knowledgeable about these programs.

Overall, the software support included with AppleCare provides peace of mind for users who may be less technically inclined or who want additional assistance in using their Apple devices to their full potential.

Accidental Damage Protection: Coverage for the Unexpected

While AppleCare covers hardware failures and defects, it doesn’t cover accidental damage. That’s where AppleCare+ comes in.

With AppleCare+, you can get coverage for accidental damage to your Apple device, such as drops, spills, and other unexpected mishaps. This coverage includes up to two incidents of accidental damage, with a service fee for each incident.

AppleCare+ also extends the hardware coverage period for your device, providing additional protection beyond the standard Apple warranty. For example, with AppleCare+ for iPhone, you can receive up to two years of hardware coverage and up to two incidents of accidental damage protection.

It’s important to note that AppleCare+ must be purchased within 60 days of buying your device. If you purchase it after that time period, you may need to bring your device to an Apple Store for inspection before you can enroll.

Overall, AppleCare+ provides additional peace of mind for users who may be prone to accidental damage or who want extra protection for their Apple devices.

AppleCare+ vs. Apple Limited Warranty: Which One is Right for You?

When it comes to protecting your Apple device, you have two options: AppleCare+ and the Apple Limited Warranty.

The Apple Limited Warranty is included with all new Apple devices and covers hardware defects for a limited period of time. The exact coverage period varies depending on the device and the country of purchase, but generally ranges from one to two years.

AppleCare+, on the other hand, provides extended hardware and software coverage, including accidental damage protection, for up to two years. It also includes priority access to technical support from Apple experts.

So which option is right for you? If you’re someone who takes good care of your devices and doesn’t typically experience accidental damage, the Apple Limited Warranty may be sufficient for your needs. However, if you want the added peace of mind of extended hardware and software coverage, as well as accidental damage protection, AppleCare+ may be a better option.

It’s important to note that the cost of AppleCare+ varies depending on the device and the coverage period. You can check the Apple website or contact an Apple representative for more information about pricing and enrollment.

Understanding the Basics of AppleCare

Before you decide whether to purchase AppleCare or AppleCare+, it’s important to understand the basics of these programs.

AppleCare is a service provided by Apple that covers hardware failures and defects for a limited period of time. This coverage includes all hardware components included in the original packaging of your device, as well as any accessories that come with it.

AppleCare also includes software support for your device, providing assistance with setting up your device, troubleshooting issues, and resolving software-related problems.

AppleCare+ is an extension of AppleCare that provides additional hardware and software coverage, including accidental damage protection, for up to two years. This coverage includes up to two incidents of accidental damage, with a service fee for each incident.

It’s important to note that AppleCare and AppleCare+ are not insurance programs, and they don’t cover intentional damage or theft of your device. They also don’t cover any non-Apple products or accessories that you may use with your device.

In general, AppleCare and AppleCare+ provide peace of mind for users who want additional protection for their Apple devices beyond the standard Apple warranty. However, it’s important to carefully consider your needs and usage patterns before deciding whether to enroll in one of these programs.